When you buy a Polmon Product / Solution, you are not only buying the best value for your money, but are also receiving the benefit of Polmon’s unsurpassed customer service and post-sales technical support
INSTRUMENTATION CONSULTANCY SERVICES
Tailored URS, IQ/OQ/PQ protocol preparation according to the customer’s regulatory requirement. Executing onsite qualifications. Turnkey concept to commissioning solutions.
Qualified Field support and in-house service team provide timely service. Well-appointed test and calibration lab accredited by NABL.
Experienced site engineers are engaged to properly integrate our instruments into your processes and provide supervision as required.
CLEAN ROOM VALIDATION
We provide extensive range of service pertaining to clean room validation by our team of experts. Our HVAC validations comply with USFDA. Schedule M and ISO 14644 standards.
Our engineers ensure that all the instruments are calibrated periodically and comply with cGMP and FDA norms.
TEMPERATURE / RH MAPPING
Temperature & Humidity mapping is done for Autoclaves, Dry Heat Sterilizers, ETO and Stability chambers, Incubators, Tray Driers, VTDs and Warehouses. Our service includes: Determining critical mapping points. Determining sampling frequency. Data logger selection. Calculating Mean Kinetic Temperature from the data logs,. Documenting the process.
PRODUCT DESIGN AND R&D
Our team of engineers can design a solution to meet your customized requirement.
Polmon’s factory trained and experienced engineers provide your personnel with knowledge and skills necessary to maintain and maximize the performance of Instruments and life span.
ANNUAL MAINTENANCE CONTRACTS AND SPARES MANAGEMENT
AMC helps to extend the life of the instrument and keep it in peak operating condition. Availability of spares ensures quick servicing and reduces equipment downtime.
OPERATIONAL & MAINTENANCE CONTRACTS: 24/7 SUPPORT
Our O&M support is an ongoing process of sustaining the performance of the systems & equipment’s to design intent. To address changing needs of customers and to maintain optimum efficiency levels. Post project hand holding to customer.
ON-LINE SUPPORT & TECHNICAL ASSISTANCE
A team of customer support specialists effectively assists our customers for technical operational and trouble-shooting queries.