Services

We have a team of highly experienced engineers who provide Technical Support Services, Automation Application Evaluation Services, Field Services, Analytical Instruments Qualification Services, Products Design and Development Services.

At Polmon, we take our commitment to help our customers realize the full value of our products & solutions, very seriously. The constant change in the customer requirements drives Polmon to find better ways to serve our customers.

Instrumentation Consultancy

  • Tailored URS, IQ/OQ/PQ protocol generation according to the customer’s regulatory requirement
  • Executing onsite qualifications
  • Turnkey concept to commissioning solutions

Instruments Post sales Services

  • Qualified Field support and in-house service team provide timely service.
  • Well-appointed test and calibration lab accredited by NABL.

Installation & Commissioning

  • Experienced site engineers are engaged to properly integrate our instruments into your processes and provide supervision as required.

Clean Room Validations

  • We provide extensive range of service pertaining to clean room validation by our team of experts.
  • Our HVAC validations comply with USFDA, Schedule M and ISO 14644 standards.

Calibration

  • Our engineers ensure that all the instruments are calibrated periodically and comply with cGMP and FDA norms.

Temperature And Humidity Mapping

Temperature mapping is done for Autoclaves, Dry Heat Sterilizers, ETO and Stability chambers, Incubators, Tray Driers, VTDs and Warehouses.

Our service includes:

  • Determining critical mapping points
  • Determining sampling frequency
  • Data logger selection
  • Calculating Mean Kinetic Temperature (f) from the data logs
  • Documenting the process

Product Design & R&D

  • Our team of over 20 engineers can design a solution to meet your customized requirement.

Training

  • Polmon’s factory trained and experienced engineers provide your personnel with knowledge and skills necessary to maintain and maximize the performance of Instruments and life span.

Annual Maintenance Contracts And Spares Management

  • AMC helps to extend the life of the instrument and keep it in peak operating condition.
  • Availability of spares ensures quick servicing and reduces equipment downtime

Operational & Maintenance Contracts : 24/7 Support

  • Our O&M support is an ongoing process of sustaining the performance of the systems &equipment’s to design intent,
  • To address changing needs of customers and to maintain optimum efficiency levels.

On-Line Support & Technical Assistance

  • A team of customer support specialists effectively assists our customers for technical, operational and trouble-shooting queries.